Service Request Ticket - # 35230

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2009 10:37 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060589[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F1FZTC1 Description Dell XPS1210 laptop, 1.86GHz/667MHz/2MB
Serial No. F1FZTC1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software MS Office 2007 Pro Plus from P0061054 installed as Office Pro 2003, Windows Vista Business but installed as Windows XP Pro, Adobe Acrobat Pro v8 from P0061159, Roxio Easy Media Creator Suite v9 from P0061158, Adobe Photoshop Elements v4 from P0056366 80/20 share, Adobe Premiere Elements from P0056366 80/20 Share, Adobe Dreamweaver CS3 from P0062550, UPGRADE to Windows 7 Pro from P0081768 8-2011

Wired NIC 00:15:C5:4F:34:D5


Wireless NIC 00:19:D2:CA:C0:E5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 08, 2009 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Dec 08, 2009 03:37 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Dec 08, 2009 10:37 AM 
I will put this battery and invoice on counter in 
ITC008n
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