Service Request Ticket - # 35244

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2009 07:44 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 452WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:22:64

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 10, 2009 12:40 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Dec 10, 2009 12:40 PM 
fixed the machine. same problem as before.
 Add Attachment
Nathan Higginbotham Dec 10, 2009 12:39 PM 
fixed the machine. same problem as before.
 Add Attachment
Nathan Higginbotham Dec 10, 2009 09:29 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Casey Sonflieth Dec 09, 2009 07:44 AM 
one of the computers is giving a message that says
"Paged Fault" in a non-paged area.
it is computer REF# 27 in the library.

Phone: 8-8441
 Add Attachment