Service Request Ticket - # 35249

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2009 10:13 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051087[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNGXJ18828 Location PDR

Model Q5409A Hostname igor.wou.edu
Notes duplexing, third tray IP: 140.211.76.50 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:9B:32:0A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

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Entered by Date Memo
Courtney Carlson Dec 09, 2009 12:39 PM 
Status changed from (1) Pending to (5) Completed
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Courtney Carlson Dec 09, 2009 12:39 PM 
I am in NS125 right now. I brought over a
cartridge, but I just did two test prints and my
documents came out just fine. What did he say the
problem was? I am closing the task.
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Casey Sonflieth Dec 09, 2009 10:13 AM 
****This is an email****
Printer (WOU# 20051087) in NS 125 is in need of a
new toner cartridge. thank you philip

needs toner: HP 4350dtn

and also take cartridge 42a
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