Service Request Ticket - # 35254

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2009 02:02 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070541[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 529l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Filemaker Pro v9 from P0066371

Wired NIC 00:1A:A0:74:E4:12

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 29, 2009 09:09 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 29, 2009 09:09 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 29, 2009 09:09 AM 
Closed - 5 days, no contact
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Teresa Hutchinson Dec 21, 2009 03:14 PM 
Email is:  jtallmon06@wou.edu
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Teresa Hutchinson Dec 21, 2009 03:01 PM 
****This is an email****

Hi Jessica,

We were just checking in with you regarding a 
service request that we have for you (#35254) 
that was relating to needing help recovering a 
file.

If this is something that we can still be of 
assistance with, just let us know and we'll be 
happy to help!

Thanks!
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Nathan Higginbotham Dec 15, 2009 01:28 PM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Dec 11, 2009 09:33 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Dec 11, 2009 09:32 AM 
she will be in monday from 12-5
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Joshua Johnson Dec 09, 2009 02:06 PM 
88471
email tallmenj@wou.edu
in her office tell 4 on 12/9/2009
and 1-4 on 12/10/2009
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Joshua Johnson Dec 09, 2009 02:02 PM 
need help to recover a file in education 202.
jessica tallmem
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