Service Request Ticket - # 35292

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2009 08:56 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222GMW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CE:F0


Wireless NIC 00:17:F2:53:D2:ED

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 29, 2009 09:13 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Dec 29, 2009 09:13 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Dec 29, 2009 09:13 AM 
we reimaged the machines. This was taken care of.
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Cinthya Mendez-Garcia Dec 15, 2009 08:56 AM 
called saying the computer labled lab #4 is giving
them an error message: 
'profile error....' cannot log you on due to too
many profiles loged into machine.
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