Service Request Ticket - # 35296

Service Request Information

CONTACT Name Morris, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2009 01:31 PM
Department Writing Center Phone 88259
Location Email morrisj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 21, 2009 03:02 PM 
Task reassigned to Teresa Hutchinson.
 Add Attachment
Teresa Hutchinson Dec 21, 2009 03:02 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Dec 16, 2009 12:28 PM 
Task reassigned to Self Resolved.
 Add Attachment
Nathan Higginbotham Dec 16, 2009 12:28 PM 
printer fixed itself. Not sure what happened but
it started working
 Add Attachment
Casey Sonflieth Dec 15, 2009 01:31 PM 
she said that their printer keeps going offline.
when it does work, it will only print half the
page. and stop then print another page the same way.

Phone: 8-8259
Email: morrisj@wou.edu
 Add Attachment