Service Request Ticket - # 35303

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2009 07:51 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060591[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Precision 690 Computer, 2.00GHz, 4MB L2, 1333
Serial No. 1C35VC1 Location PDR

CPU Quad Xeon, Two 2GHz Dual-Core Intel Xeon


OS Unknown Software

Wired NIC 00:19:B9:2C:25:AA


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public

Entered by Date Memo
Teresa Hutchinson Feb 04, 2010 07:54 AM
Task reassigned to Teresa Hutchinson.
Add Attachment
Teresa Hutchinson Feb 04, 2010 07:54 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Teresa Hutchinson Feb 04, 2010 07:54 AM
Rebecca said she talked to Richard about this and 
he helped her get this taken care of.
Add Attachment
Cinthya Mendez-Garcia Feb 03, 2010 02:47 PM
****This is an email****
Hi I am Cinthya Mendez from Computing Services and
I am contacting you about a service request,
#35303 entered on December 15. We are not certain
if this is still an issue for you. If you continue
to experience the problem, please give us a call
at: 503-838-8925. We appreciate your patience!

If we have not heard from you within 5 working
days, we will assume the matter is resolved and
close the service request. Thank you.


Thank you,

Cinthya Mendez
Add Attachment
UCS Tech Jan 12, 2010 11:06 AM
Wednesdays are the best days to come over, call
before coming over. 88678
Add Attachment
Jordan Colton Jan 07, 2010 04:09 PM
Called and no answer. Left VM requesting availability.
Add Attachment
Lance Jewett Dec 18, 2009 01:24 PM
No Answer
Add Attachment
Kevin Elmore Dec 15, 2009 07:51 PM
Rebecca Murphy needs help knowing which files in
the Application Data folder (which has over 100GB
of data) can be deleted without affecting the
application performance.  This computer is known
as "the Beast". 88678 is the extension.  Rebecca
won't be there Wednesday, but will be there all
day on Thursday.  She needs to be there while the
task is addressed.
Add Attachment