Service Request Ticket - # 35304

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2009 08:47 AM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20071223[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. sw88172d6ze3 Location ITC 007 Storage

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:53:F3:50


Wireless NIC 00:1F:5B:C4:D6:48


Bluetooth NIC 00:1E:C2:9A:70:17


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public

Entered by Date Memo
Nathan Higginbotham Dec 16, 2009 12:15 PM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 16, 2009 12:15 PM
ejected the cd. The wireless keyboard and mouse
was the problem. It would not eject on reboot.
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Nathan Higginbotham Dec 16, 2009 10:47 AM
Task reassigned to Nathan Higginbotham.
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Casey Sonflieth Dec 16, 2009 08:47 AM
she said that a cd or dvd will not eject out of
the slot.
and she has tried everything she knows to try and
eject it, but it still will not do anything

Phone: 8-8650
she is going to a meeting in the same building.
but she said that someone can go into her office
and try to get it out with out her there she said.
she will be in ed 244 for the meeting. and you can
just let her know it is done.
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