Service Request Ticket - # 35316

Service Request Information

CONTACT Name Kobold, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2009 10:37 AM
Department Western Community Policing Institute Phone 14017
Location Email koboldm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in Flat Panel Monitor #1908FP
Serial No. CN0UW0426418082K0ECH Location PDR
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 17, 2009 10:49 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 17, 2009 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Dec 17, 2009 10:49 AM 
Had her reboot system into bios, checked clock, it
was set ahead to 2010, and she said she was
viewing the calendar (she accidentally set the
time/date ahead).

Had her change the clock from the bios, save and
exit and everything is working as it should.
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Cinthya Mendez-Garcia Dec 17, 2009 10:37 AM 
says she is trying to log into her machine but is
giving her an error message: 

'current time on computer and on network are
different'

username: koboldm
available times: 
anytime
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