Service Request Ticket - # 35331

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2009 11:51 AM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A0

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Dec 18, 2009 12:22 PM 
Task reassigned to Self Resolved.
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Casey Sonflieth Dec 18, 2009 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Dec 18, 2009 12:21 PM 
she got the static sound to stop. ill complete the
task
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Casey Sonflieth Dec 18, 2009 11:51 AM 
she said that her new comput speakers have a
static noise coming out of them and she can not
stand it anymore. 

she is wondering if someone can come replace it or
do something. it is one of the speakers that
attach to the bottom of the computer screen like
the new help desk computer.

Phone: 8-8250
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