Service Request Ticket - # 35333

Service Request Information

CONTACT Name Davis, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2009 09:27 AM
Department Registrar’s Office Phone 88806
Location Email daviss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080844[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349642 Location PDR

Model CB156A Hostname regcounter.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer Printer Maint: HP LaserJet P4515X Maintenance Kit #CB338A from P0093476 SR53190, HP LJ P4515x Maintenance Kit on EXCHANGE #CB388A from P0098229 SR57328 IP:140.211.117.37 Ink/Toner Refill

Wired NIC 00:21:5A:7F:75:F9

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 22, 2009 09:04 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Dec 22, 2009 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 21, 2009 02:23 PM 
went to see what problem was. Banner is not
putting the correct margin on the document.
printer is working fine.
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Casey Sonflieth Dec 21, 2009 09:27 AM 
She said that the printer is printing the name and
address to high on the page. she is asking if
someone can go help her really quick. it is URGENT
she said, because there are a lot of transcripts
to be mailed today.

Phone: 8-8415
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