Service Request Ticket - # 35334

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2009 11:12 AM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20050033[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD045330139 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:B0:12:0D

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 07, 2010 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Dec 21, 2009 03:45 PM 
SOmeone switched the monitor. But it says the site
is unavailable so will talk to Dave. Last 4 of Mac
120D
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Lance Jewett Dec 21, 2009 12:25 PM 
Task reassigned to Lance Jewett.
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Patrick Shanley Dec 21, 2009 11:12 AM 
This is a kiosk with the basic functions to clock 
into work, reset your password, etc. it's non-
responsive, the screen is on but a sun java 
symbol just floats around the screen. It's at 
station J6 in the APSC 101 lab wou# 20050033[Edit Inv]
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