Service Request Ticket - # 35394

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 28, 2009 02:31 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60


TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Dec 28, 2009 03:23 PM
Task reassigned to Lance Jewett.
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Lance Jewett Dec 28, 2009 03:23 PM
Status changed from (1) Pending to (5) Completed
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Patrick Shanley Dec 28, 2009 02:31 PM
She downloaded two attachments to the desktop 
however she can't find them the requested a tech 
come to her office to try to find the files on 
her computer
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