Service Request Ticket

Service Request Information

CONTACT	Name	Bennett, Roy V.	Date	Dec 29, 2009 10:15 AM
	Department	Library & Media Services	Phone	88893
	Location		Email	bennetr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070157 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
	Serial No.	82GBBD1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro v9 Win from P0073420
	Wired NIC	00:1A:A0:53:17:33

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	Jan 19, 2010 11:45 AM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	Jan 19, 2010 11:45 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Jan 19, 2010 11:45 AM	set up and ready to go	Add Attachment
Tricia Flaherty	Dec 29, 2009 10:15 AM	This can be found at T:\Adobe Acrobat\Acrobat 9 Pro and is 1 of a recent purchase of 4 licenses bought for Library stations Roy Bennett is the Contact listed for this purchase but his audix says he is gone until Jan 4th so you can make contact with other Library staff to arrange for the install on this station before the 4th of January.	Add Attachment