Service Request Ticket - # 35420

Service Request Information

CONTACT Name Martin, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2009 11:26 AM
Department Business/Economics Division Phone 88214
Location Email martinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030816[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:02:04

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Dec 29, 2009 11:56 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Dec 29, 2009 11:56 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Dec 29, 2009 11:56 AM 
****This is an email****
I called help desk a few minutes ago asking about
drafts from the old e-mail system that I couldn't
find in the new e-mail system. However, I just
discovered that you are running both systems
concurrently so I logged in to the old system and
found the drafts I was looking for so you can
cancel my request. Thanks for your help.
 
Michael Martin
Division of Business
Computer 20030815[Edit Inv]
Reference number 35420
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Casey Sonflieth Dec 29, 2009 11:26 AM 
he said that he had some drafts in his email from
the old email server, and now that we switched to
the new email server and now all the drafts are
gone.he said now he only has two drafts, but the
rest are gone.

email: martinm@wou.edu
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