Service Request Ticket - # 35428

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2009 12:22 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 8BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E6:B6

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Brian Witt Jan 05, 2010 10:53 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jan 05, 2010 10:53 AM 
Thank you for checking Brian,


I am now able to add/delete items from my
calendar.  So things are looking good - I plan on
attending the training session today or tomorrow.


Thanks
Dorothy H
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Brian Witt Jan 05, 2010 09:11 AM 
Left VM and sent email asking if this was still an
issue.
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Brian Berkley Jan 04, 2010 09:44 AM 
Task reassigned to Network Support.
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Casey Sonflieth Dec 29, 2009 12:22 PM 
she said that when she tries to open it, she said
that it tells her she does not have read or rights
to her calendar anymore.

Phone: 8-8932
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