Service Request Ticket - # 35477

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2009 01:58 PM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070541[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 529l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Filemaker Pro v9 from P0066371

Wired NIC 00:1A:A0:74:E4:12

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 04, 2010 09:43 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jan 04, 2010 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 04, 2010 09:43 AM 
task completed.
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Chris Marsaglia Dec 31, 2009 02:00 PM 
she figured out the problem.
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Chris Marsaglia Dec 31, 2009 01:58 PM 
Working yesterday but now not, they are unable to 
bring up wolfweb and the email on the office 
computer in ED203.
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