Service Request Ticket - # 35482

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2009 03:56 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090464[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #Z0GK
Serial No. SW89400YM66H Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS MAC OS X 10.9 (Mavericks) Software Microsoft Office MAC 2008 from P0072519, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114

Wired NIC 00:26:BB:61:60:50


Wireless NIC 00:26:BB:12:56:FD


Bluetooth NIC 00:26:08:D7:F8:2D

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jan 05, 2010 03:59 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jan 05, 2010 03:59 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jan 05, 2010 03:59 PM 
Left a message that it's working now and to call 
us back at 8-8925 and refer to the task number.
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Brian Berkley Jan 04, 2010 10:57 AM 
Task reassigned to Ron Swartzendruber.
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Patrick Shanley Dec 31, 2009 03:56 PM 
Cameron Nobles, cnobles09, cnobles09@wou.edu, 206-
619-1657, he is a new transfer student and when 
he attempts set his password with account lookup 
he gets an error 2001 message.
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