Service Request Ticket - # 35495

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2010 07:17 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. fy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:4A:11

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Jan 08, 2010 09:32 AM 
Task reassigned to Michael Ellis.
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Michael Ellis Jan 08, 2010 09:32 AM 
Task reassigned to Michael Ellis.
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Michael Ellis Jan 08, 2010 09:32 AM 
Both are resolved.  I trained her on the calendar
and updated a mail filter of his.
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Brian Berkley Jan 04, 2010 10:58 AM 
Task reassigned to Ron Swartzendruber.
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Kevin Elmore Jan 04, 2010 07:17 AM 
Dr. Scheck's address book is not working and his
calendar sharing is not working.  They (Kathy Hill
is his secretary) and she needs to get the
calendar up today.  She makes Dr. Scheck's
appointments.  (Dr. Scheck being the Dean of
Liberal Arts and Sciences.)
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