Service Request Ticket - # 35498

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2010 07:59 AM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060060[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 Pent. 4, with 3.2GHz,2M,800MHz FSB
Serial No. 3N2MBB1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0058161

Wired NIC 00:13:72:DB:76:2A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 15, 2010 12:35 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jan 15, 2010 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 15, 2010 12:35 PM 
Updated flash player for IE and Firefox.
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Casey Sonflieth Jan 14, 2010 07:32 AM 
She called back again saying that it is still not
done. and she said someone came by last week but
nothing happend. she said that her class starts in
about 25 minutes at 8am.
She is getting frustrated that the task is not done.
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Gabriel Thrash Jan 04, 2010 09:21 AM 
20060060[Edit Inv]. ns 016. room will be available from
2:30-3:00 today. she said she needed it done today
so she could show the students how to access their
online hw.
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Kevin Elmore Jan 04, 2010 08:00 AM 
She needs to have the Flash updated.
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Kevin Elmore Jan 04, 2010 07:59 AM 
...
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