Service Request Ticket - # 35506

Service Request Information

CONTACT Name Varani, Charles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2010 09:40 AM
Department Humanities Division Phone 88713
Location Email varanic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060438[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 USFF Pentium D, 3.40GHz, 2x2M, 800MHz
Serial No. DDV97C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro Plus 2007 installed as Office Pro 2003 from P0059792

Wired NIC 00:18:8B:55:B9:18

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jan 04, 2010 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Jan 04, 2010 09:47 AM 
Power cycled video scaler.
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Kevin Elmore Jan 04, 2010 09:41 AM 
He has office hours until noon today.  no office
hours on tuesday, then wed. noon-2.
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Kevin Elmore Jan 04, 2010 09:40 AM 
The computer is in HSS110A.  Even when he pushes
the docCam button on the control panel, the docCam
comes on, but the display only shows the computer
screen.
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