Service Request Ticket - # 35556

Service Request Information

CONTACT Name Polinder, Fred   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2010 04:37 PM
Department International Education & Development Phone 88216
Location Email polindef@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20090608[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444598T019S Location PDR

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jan 27, 2010 03:51 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 27, 2010 03:51 PM
I collected both loaner monitors from Fred, as he
is finished with them.  He will pursue other
options to meet his needs.
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Tricia Flaherty Jan 14, 2010 03:12 PM
Dale, 
Fred called and said he had switched back to his
regular monitors and is ready for the loaners to
be picked up.  I am not sure what his final
verdict was on them it was a message passed by
Joanie.  He might also have a network cable as
well?  not sure why but there you go
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Dale Goodell Jan 05, 2010 02:32 PM
I took the two loaner monitors to Fred and did
some configuration with ZoomText.  He will
experiment with the setup on his own.
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Dale Goodell Jan 05, 2010 10:41 AM
Went over to Admissions office in person and left
a voice message.
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Dale Goodell Jan 05, 2010 10:07 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Jan 04, 2010 04:37 PM
I have two monitors that are needed to be setup 
in APSC office of Fred Polinder as a temporary 
loan.  This is a high priority task as he is 
sight impaired and needs to see if the two larger 
monitors will work for him better then his 
current setup.  I have marked these in inventory 
as temprorary loan so do not discard his old 
monitors.  Please update inventory records on his 
workstation(cpu and old monitors) so that we have 
the equipment he is using searchable.  
The two new monitors W#20090608[Edit Inv] and 20090609[Edit Inv] are 
on the counter in front of my desk with a copy of 
the task
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