Service Request Ticket - # 35563

Service Request Information

CONTACT Name Mayhead, Molly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 07:39 AM
Department Humanities Division Phone 88536
Location Email mayheam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040673[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag D6T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d6t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:06:6E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Jan 05, 2010 07:49 AM 
i completed the task. she said it is working now
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Casey Sonflieth Jan 05, 2010 07:49 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Jan 05, 2010 07:49 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Jan 05, 2010 07:39 AM 
she said that her internet is not working and she
is using the ethernet cord. she said it has been
sitting there with a screen that says connecting
at the top. she has restarted it three times too. 

Phone: 8-8536
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