Service Request Ticket - # 35564

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 08:01 AM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081155[Edit Inv] (opens in a new window) Bldg/Room DFSC Server Room
Service Tag DLSS5K1 Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. DLSS5K1 Location Server Room

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:24:E8:B5:59:E1


Wireless NIC 00:22:FB:89:02:40

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 12, 2010 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jan 12, 2010 08:22 AM 
****This is an email****

Super..it worked. I appreciate your help!

Linda
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Brian Witt Jan 12, 2010 08:21 AM 
****This is an email****

Linda,

 

I sent a test email to your account and did not
receive an automated ‘vacation’ message.  Did you
figure out how to remove it?  If not, it is pretty
simple to do so through your WOU email account. I
have attached a screenshot showing exactly where
the vacation message settings are located. Let me
know!

 

Thanks,

 

Brian

Unix Sysadmin
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Brian Witt Jan 08, 2010 10:36 AM 
Task reassigned to Brian Witt.
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Richard Kavanagh student Jan 08, 2010 09:04 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Jan 05, 2010 08:01 AM 
she said that she can not figure out how to change
her vacation notice on her email. and she keeps
getting emails from people saying that she has an
old vacation notice up still.

she said she is in meetings today and will be in
her office all this morning and later today from
3-3:30pm

she would like some help today if possible

Phone: 8-8746
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