Service Request Ticket - # 35568

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 09:41 AM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060230[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 34L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:22

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Jan 07, 2010 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Jan 07, 2010 11:26 AM 
She was trying to access the Work Request from the
WOU index page.  I had her access it via the
Portal and all was well.
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Brian Berkley Jan 07, 2010 10:30 AM 
Task reassigned to Michael Ellis.
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Casey Sonflieth Jan 05, 2010 09:42 AM 
She said she can't log into her Portal.  I told
her it is the same as her user name and password
and she said that is what she is entering but it's
not working and that she has had this problem before.
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