Service Request Ticket - # 35575

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 10:24 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Jan 05, 2010 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jan 05, 2010 03:17 PM 
Task reassigned to Self Resolved.
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Casey Sonflieth Jan 05, 2010 10:24 AM 
she has access to wolfweb but now she needs to be
able to run degree audits for students. but she
does not have access to the faculty tab on her
wolf web. she needs that tab available to her and
whatever else the files that Josh linde had.

Phone:8-8187
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