Service Request Ticket - # 35577

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 10:40 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040361[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030664 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:77:8A

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 11, 2010 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jan 05, 2010 12:30 PM 
Task reassigned to Lance Jewett.
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Teresa Hutchinson Jan 05, 2010 10:40 AM 
The thin client at the front desk wouldn't reset, 
just kept staying on the SUN turquoise screen. 
Brian Berkley tried to get it working, no luck. 
Josh replaced it and we like the new one at the 
counter but need the broken one dealt with.
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