Service Request Ticket - # 35578

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 10:41 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G86384CVW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software MS Office Pro 2004 from P0059051, Windows XP Pro from P0058962, Adobe Web bundle includes CS2.3 MAC and Studio v8 MAC from P0060616, Adobe CS4 Design Prem Mac from P0070829, Adobe Acrobat PRO v9 Win License from P0070415, Microsoft Office Mac 2008 License from P0071719

Wired NIC 00:16:CB:97:C5:D9


Bluetooth NIC 00:16:CB:13:6B:14

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 06, 2010 11:05 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Nathan Higginbotham Jan 06, 2010 11:05 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Jan 06, 2010 11:05 AM 
Renamed and bound computer
 Add Attachment
Casey Sonflieth Jan 05, 2010 10:41 AM 
she is not able to log into her Imac computer. all
it does is shake the screen. 

Phone: 8-8967
 Add Attachment