Service Request Ticket - # 35580

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 11:33 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060225[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J2L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Filemaker Pro5 from ?

Wired NIC 00:13:72:A6:5A:41

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 07, 2010 10:50 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jan 07, 2010 10:50 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 07, 2010 10:50 AM 
She was using old Firefox 1.5 so updated that and
also updated Flash, Reader,ETC.
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Nathan Higginbotham Jan 07, 2010 10:50 AM 
She was using old Firefox 1.5 so updated that and
also updated Flash, Reader,ETC.
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Casey Sonflieth Jan 05, 2010 11:33 AM 
she is a new faculty member and she is not able to
open her email all the way, it will let her log in
but then just stops on 85%.

Phone: 8-8324
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