Service Request Ticket - # 35583

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 12:16 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 01, 2010 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 01, 2010 03:17 PM 
re-imaged and updated and took it back over and it
booted up great
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Jordan Colton Jan 22, 2010 12:44 PM 
computer is re-imaging right now
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Jordan Colton Jan 21, 2010 09:04 AM 
Task reassigned to Jordan Colton.
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Brian Berkley Jan 06, 2010 10:32 AM 
Kernel Trap error, not crenel
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Christian Rogers Jan 05, 2010 12:17 PM 
contact all day
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Christian Rogers Jan 05, 2010 12:16 PM 
Mac is broken. Says its running a “crenel trap” 
and has warning signs. Happens at the start up 
menu. Doesn’t get passes startup window.
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