Service Request Ticket - # 35584

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 12:25 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080296[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126932 Location PDR

Model CB516A Hostname
Notes duplexing, 2nd 500 sheet tray original printer Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:44:76

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 01, 2010 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 01, 2010 08:54 AM 
The printer is up and running, I had to reinstall
the drivers for it on the print server.
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Brian Berkley Jan 12, 2010 09:22 AM 
Task reassigned to Adam Wehner.
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Gabriel Thrash Jan 06, 2010 10:00 AM 
There are 4 computers in the room(todd 316) 3 of
them are thin clients. the computer with the tower
won't add the Lab-pshyclab printer, because it
says the drivers need to be updated.  All of the
thin clients already had the printers added and
they worked fine, even tho they said they didn't.
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Gabriel Thrash Jan 06, 2010 09:59 AM 
It's 4 computers in the room(todd 316) 3 of them
are thin clients. the computer with the tower
won't add the Lab-pshyclab printer, because it
says the drivers need to be updated.  All of the
thin clients already had the printers added and
they worked fine, even tho they said they didn't.
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Christian Rogers Jan 05, 2010 12:25 PM 
Computers in lab are not printing to printer in 
todd 316.  
There is no printer options showing up for Todd 
316 on one computer, and others are just not 
printing after Todd printer is selected.
Can reach all day long till 4.
students need this printer asap
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