Service Request Ticket - # 35586

Service Request Information

CONTACT Name Carey, Winnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 12:41 PM
Department Deaf Studies and Professional Studies Phone 88463
Location Email careyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040648[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 4TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Filemaker Pro 9 from P0063719, Dreamweaver Cs3 WIN from P0063719

Wired NIC 00:11:43:DD:14:21

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 12, 2010 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 12, 2010 11:07 AM 
She said she hadn't had the problem any more and
that we could close her task for her. I told her
if she had anymore problems then she could call us
back.
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Nathan Higginbotham Jan 12, 2010 11:01 AM 
Task reassigned to Gabriel Thrash.
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Nathan Higginbotham Jan 12, 2010 09:21 AM 
Task reassigned to Nathan Higginbotham.
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Lance Jewett Jan 08, 2010 11:26 AM 
was not there
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Richard Kavanagh student Jan 08, 2010 09:06 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Christian Rogers Jan 05, 2010 12:41 PM 
Rm 226 college of ed. 
Internet will freeze when trying to do random 
tasks only in email 
can reach all day except 1-2:30, and after 4 she 
will ba gone also.
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