Service Request Ticket - # 35596

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2010 02:24 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Printer - TRI Purchased - TRI # 87331006
Serial No. USCB01590 Location PDR

Model C4087A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 13, 2010 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jan 13, 2010 02:56 PM 
I pulled the fan out of the printer and
cleaned/lubed it.  Got it all back together and it
is running smooth and quite now.
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Emily Kavanagh Jan 08, 2010 09:18 AM 
Task reassigned to Adam Wehner.
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Emily Kavanagh Jan 08, 2010 09:18 AM 
She's calling to check status. she says that Adam 
was there yesterday and looked at it but he needs 
to be there to fix it.
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Kevin Elmore Jan 06, 2010 01:50 PM 
She's calling to check status.
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Joshua Johnson Jan 05, 2010 02:24 PM 
the print is on Bart is called trilj 8000. the
printer is a hp laser jet. the printer is making a
noise that sounds kinda like a grind. It has been
making noise since Christmas break.

the printer isw located in Todd 203.

Nancey Ganson
gansonn@wou.edu
88808
Todd 204
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