Service Request Ticket - # 35612

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 08:28 AM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. j1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:FB


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Jan 22, 2010 11:44 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 22, 2010 11:44 AM
She was running firefox 1.0.4, updated it and java
and flash and set sophos to the right path.
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Lance Jewett Jan 20, 2010 12:23 PM
Task reassigned to Lance Jewett.
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Teresa Hutchinson Jan 20, 2010 10:54 AM
Status changed from (7) Waiting for Contact to (1) Pending
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Casey Sonflieth Jan 19, 2010 08:43 AM
She said that you can come to her office anytime.
she said to go to the secretary at the front
office to let you into her office if she is not there.

Phone: 8-8477
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Lance Jewett Jan 14, 2010 11:06 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Lance Jewett Jan 14, 2010 11:06 AM
Called left VM
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Brian Witt Jan 13, 2010 10:18 AM
Task reassigned to UCS Tech.
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Brian Witt Jan 13, 2010 10:18 AM
I cannot seem to get a hold of her
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Brian Witt Jan 12, 2010 11:22 AM
Same browser/java issue we've been seeing
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Brian Witt Jan 08, 2010 09:32 AM
Task reassigned to Brian Witt.
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Richard Kavanagh student Jan 08, 2010 09:08 AM
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Jan 06, 2010 08:28 AM
She uses firefox primarily, but the email doesn't
always load.  It stops at 85% when it doesn't load.
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