Service Request Ticket - # 35614

Service Request Information

CONTACT Name Carey, Winnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 09:35 AM
Department Deaf Studies and Professional Studies Phone 88463
Location Email careyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040648[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 4TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Filemaker Pro 9 from P0063719, Dreamweaver Cs3 WIN from P0063719

Wired NIC 00:11:43:DD:14:21

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 12, 2010 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jan 12, 2010 09:04 AM 
****This is an email****

Brian,

Thank you for the restore; everything is now in order.

Winnie
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Brian Witt Jan 08, 2010 03:57 PM 
Dave performed an email restore.  Awaiting her
feedback for verification
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Brian Witt Jan 08, 2010 03:57 PM 
Task reassigned to Brian Witt.
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Brian Berkley Jan 08, 2010 02:13 PM 
Sent email.
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Richard Kavanagh student Jan 08, 2010 09:09 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Jan 06, 2010 09:35 AM 
She's here between 9 and 4 today and tomorrow.
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Kevin Elmore Jan 06, 2010 09:35 AM 
the email account in question is rceinfo@wou.edu.
 The folders she created before the conversion are
not there.
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