Service Request Ticket - # 35624

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 11:51 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050138[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 18TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:5F:F1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 08, 2010 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 08, 2010 10:03 AM 
I replaced the other network cord.
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Nathan Higginbotham Jan 07, 2010 11:08 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jan 07, 2010 11:08 AM 
One didn't connect to mash to had to rebind it.
The other someone stole the network cable.
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Joshua Johnson Jan 06, 2010 11:51 AM 
The two computers are:
20050138[Edit Inv] - Ref #36
20050140[Edit Inv] - Ref #3
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