Service Request Ticket - # 35627

Service Request Information

CONTACT Name Casey, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 12:40 PM
Department Library & Media Services Phone 89493
Location Email caseyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070142[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag DBGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. DBGBBD1 Location ITC Hallway (was Reference Desk, HL)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:01:8B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kevin Elmore Jan 06, 2010 01:37 PM 
Task reassigned to Self Resolved.
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Kevin Elmore Jan 06, 2010 01:37 PM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Jan 06, 2010 12:40 PM 
BSoD on this computer after restarting.  The
problem is persistent.
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