Service Request Ticket - # 35644

Service Request Information

CONTACT Name Holmes, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 02:51 PM
Department College of Education Phone 88731
Location Email holmesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060573[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D620 Intel Core2 Duo T7400(2.16GHz)
Serial No. FFXVQC1 Location PDR

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Unknown Software MS Office Pro Plus 2007 from P0060881 installed as Office Pro 2003

Wired NIC 00:18:8B:C2:CB:88


Wireless NIC 00:19:D2:B0:01:39

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 07, 2010 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 07, 2010 10:44 AM 
gave her admin rights.
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Nathan Higginbotham Jan 07, 2010 09:23 AM 
Task reassigned to Nathan Higginbotham.
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Cinthya Mendez-Garcia Jan 06, 2010 02:51 PM 
says she just got entered into the system but
needs administration rights to the laptop she is
using as her work laptop. she is able to log into
the laptop but with limited access. cannot log in
using  MASH 

available times: 
today until 4pm.
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