Service Request Ticket - # 35649

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2010 03:26 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 21, 2010 01:09 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 21, 2010 01:09 PM 
problem fixed itself
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Lance Jewett Jan 21, 2010 12:36 PM 
called an no answer
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Lance Jewett Jan 14, 2010 10:56 AM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Jan 14, 2010 09:30 AM 
She is available Tuesdays and Thursday from 11:45
till 1:45. and if you dont need her there she said
that the the secretary in HSS 313 can let you in
there too.
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Lance Jewett Jan 13, 2010 01:04 PM 
Called and left a VM
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Casey Sonflieth Jan 12, 2010 10:26 AM 
****This is an email****
Now, the red flag indicates I have new
mail--whether I do or not.  It now won't go off,
where before it wouldn't go on. Neither is
particularly useful; this is the less useful of
the two options, because it is the more
distracting.  Help, please?
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Richard Kavanagh student Jan 08, 2010 09:14 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Jan 06, 2010 03:57 PM 
called saying when she gets new email Imap is not
doing its job.
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Cinthya Mendez-Garcia Jan 06, 2010 03:26 PM 
says she is having problems with sun java says
when she tries to drop an email into a folder it
will attach to the cursor and it will not drop.
says she has to log out of the system and re log
in. The Imap flag is permanently there it does not
go off. says she cannot get rid of it.
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