Service Request Ticket - # 35672

Service Request Information

CONTACT Name Courtney, Arlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2010 10:34 AM
Department Natural Science/ Chemistry Phone 88207
Location Email courtna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030847[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HP90Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:95

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 14, 2010 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 14, 2010 11:39 AM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Jan 07, 2010 10:34 AM 
she said that she received the computer from bill
kernan and now can not get into the computer and
they dont have the right password. she wants to
know if they can get a new password for the whole
department to have access to the computer when needed.

Phone: 8-8207
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