Service Request Ticket - # 35681

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2010 01:18 PM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. CP9WB91 Location PDR

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6A:C4:20


Wireless NIC 00:16:6F:30:A5:A1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 11, 2010 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 11, 2010 11:02 AM 
Facebook told her she needed to upgrade from IE7
to IE8.  She also didn't want to purchase a newer
version of office.
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Brian Berkley Jan 08, 2010 12:21 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Brian Berkley Jan 08, 2010 12:06 PM 
Task reassigned to Brian Berkley.
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Joshua Johnson Jan 07, 2010 01:18 PM 
would like to upgrade the IE and the outlook on
her laptop. Had a suggestion come up saying that
it should be upgraded. 

88731
hallcm@wou.edu
ed 225
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