Service Request Ticket - # 35722

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2010 12:19 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050316[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 606R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:95:9D:49

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 08, 2010 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 08, 2010 12:31 PM 
Called him and walked him through the registry
adds and java connector install.
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Brian Berkley Jan 08, 2010 12:25 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 08, 2010 12:25 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Jan 08, 2010 12:19 PM 
says seems that when they updated email his tasks
and calendar on outlook are not appearing or they
did not switch over. says he had been using
outlook and is still using outlook. would like for
someone to help him this. 

available times: 
today from 1-5pm 
tuesday all day.
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