Service Request Ticket - # 35723

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2010 12:30 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030851[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D4F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:E2

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 08, 2010 01:11 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 08, 2010 01:11 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Jan 08, 2010 01:10 PM 
Called her to let her know that she is now on the
list for a new machine. since her computer is now
able to upgrade to office 2007.
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Cinthya Mendez-Garcia Jan 08, 2010 12:30 PM 
called and asked if she could have office 7
installed on her office desktop. 

available times: 
this afternoon now and 2pm 

phone call would be best before heading over.
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