Service Request Ticket - # 35754

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2010 08:43 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040647[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag DTH8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. DTH8Z61 Location

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:FE:21

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 12, 2010 12:34 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 12, 2010 12:34 PM 
returned the computer and replaced power supply
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Lance Jewett Jan 11, 2010 11:33 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Jan 11, 2010 08:58 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Jan 11, 2010 08:43 AM 
The computer just stopped working and flashing
amber on the power button.
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