Service Request Ticket - # 35759

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2010 09:00 AM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030741[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 51F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:E9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 12, 2010 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 12, 2010 10:11 AM 
I upgraded her memory and it fixed her problem.
The missing email was in a folder she didn't look
in. She also needed to press the plus.
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Nathan Higginbotham Jan 11, 2010 09:18 AM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Jan 11, 2010 09:01 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Jan 11, 2010 09:00 AM 
She's missing two week's worth of email also.
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