Service Request Ticket - # 35795

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2010 04:48 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060078[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73383 Location PDR

Model PQ5409A Hostname itc311.wou.edu
Notes Was HL-Ref2 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:AF

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 28, 2010 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jan 28, 2010 02:49 PM 
The printers in both 310 and 311 are up and
running fine.
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Brian Berkley Jan 12, 2010 08:54 AM 
Task reassigned to Adam Wehner.
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Brian Berkley Jan 12, 2010 08:54 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Jan 11, 2010 04:48 PM 
the printer in ITC 310 is jammed and will not
print. can not remove the jam from the back of the
printer.
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