Service Request Ticket - # 35803

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2010 09:50 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050987[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. CPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135

Wired NIC 00:12:3F:CD:5A:7D


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Jan 12, 2010 11:01 AM
Task reassigned to Brian Berkley.
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Brian Berkley Jan 12, 2010 11:01 AM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 12, 2010 11:01 AM
Told her it loads the global directory first, and
that takes some time because of the amount of
users, and to wait and the contacts would be
available.
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Brian Berkley Jan 12, 2010 10:14 AM
called and left vm
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Casey Sonflieth Jan 12, 2010 09:50 AM
she would like someone to call her about her
outlook. when she try send or foward mail it
doesnt pick up her contact list.

Phone: 8-8850
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