Service Request Ticket - # 35810

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2010 11:00 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031186[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224N9NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Cubase SE, Adobe Creative Suite Premium v1.3 MAC License (P0052524), MAC OSX10.5 leopard upgrade(originally 10.3) on P0063761

Wired NIC 00:0A:95:B7:9D:FA

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 12, 2010 12:03 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jan 12, 2010 12:03 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 12, 2010 12:03 PM 
Re-named and bound the computer.
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Casey Sonflieth Jan 12, 2010 11:00 AM 
the computer wont let anyone log in and it shakes
she has tried restarting it and nothing works still

Phone: 8-8461
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