Service Request Ticket - # 35843

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2010 04:06 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070676[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630 2.40GHz, 4M L2 Cache, 800MHz
Serial No. JPLKYF1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065242 installed as Office Pro 2003, Camtasia Studio7/Snagit10 bundle from VISA2010001843, Adobe Acrobat Pro v9 WIN from P0076844

Wired NIC 00:1C:23:3F:83:E1


Wireless NIC 00:1D:E0:87:67:DD


Bluetooth NIC 00:1E:37:C5:51:DF

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 22, 2010 10:24 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jan 22, 2010 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 22, 2010 10:24 AM 
installed filemaker pro on machine.
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Cinthya Mendez-Garcia Jan 13, 2010 04:06 PM 
****This is an email****
Hi,
Cheryl Davis needs either FMP 8.0 ir 9.0 installed
on her laptop computer.  The College of Ed should
have enough licenses so that this can be done.

Her Laptop number is 20070676[Edit Inv].

I'll let you coordinate with her to schedule a
time that will work for her.
Thanks so much!

Sarah Beaird
Assessment Manager - COE
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