Service Request Ticket - # 35845

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2010 08:34 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070280[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE847E Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:FA:F8

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jan 22, 2010 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jan 22, 2010 12:43 PM 
just needed to be screwed in.
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Jordan Colton Jan 21, 2010 03:51 PM 
need to talk to lori tomorrow about it
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Jordan Colton Jan 21, 2010 09:04 AM 
Task reassigned to Jordan Colton.
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Casey Sonflieth Jan 14, 2010 08:34 AM 
one of their thin clients is not really attached
to the base anymore. ALC 14

Phone: 8-8441
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